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Emerson certifies sales and service channel

Mike Edwards   

News


Emerson announced today the launch of its Emerson Impact Partner Network representing the company’s highest level of customer support. This sales and service channel serves as an integral part of Emerson’s commitment to help process and industrial companies digitally transform their operations to help achieve Top Quartile performance – reaching the top 25 percent of peer companies across metrics critical to the business.

Under this rebranded network, Emerson Impact Partner companies will operate as locally-accessible, singular points of contact for leveraging the full breadth of Emerson integrated solutions and expertise.

Formerly recognized as the North American Local Business Partner (LBP) network supporting Emerson’s Automation Solutions business platform, this exclusive sales and service channel constitutes Emerson’s highest value channel partner. The 21 current Emerson Impact Partner companies were awarded this status through a rigorous certification process of their facilities, procedures, engineers and local service professionals, as well as a demonstrated ability to support customer process optimization and performance improvement programs. Each partner was assessed in more than 50 certification paths to verify capabilities and compliance to Emerson standards.

Distinct from traditional manufacturer-to-third-party representative and distributor relationships, Emerson Impact Partners have a tightly integrated culture with Emerson and with each other that ensures consistent engineering practices and services across the Network to provide customers with the broadest, most responsive support organization in the industry. Combining local support with proven processes and technologies from Emerson ensures the appropriate technical resources, methods and best practices are applied to deliver improved and measurable business results for Emerson’s customers.

Emerson Impact Partner Network facts:

  • First relationship established in 1913
  • Serving all states and provinces in the U.S. and Canada
  • 167 Service Centers
  • 19 Educational Service Centres
  • More than 5,000 local personnel and growing
  • 2,300+ sales resources
  • 1,400+ systems engineering and field service resources

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